Customer Acquisition
In today’s competitive, world reaching out to potential customers with the right message, at the right time, via the right channel is extremely critical. While doing so, enterprises also need to keep a close tab on their customer acquisition costs.
Flash resonates with the customer-first acquisition strategy and understands the enterprise ecosystem before pitching the offering. It has helped enterprises across industries to acquire new customers, run targeted campaigns, improve verification checks, and leverage their existing user base through cross-selling and up-selling. Flash associates are empowered with a robust training program and a unique omni-channel customer services platform that makes them some of the best team members to have onboard when it comes to customer acquisition.
Our Offerings
- Pre-sales Support
- Efficiently handle enquiries and appointments as well as build intelligence on new leads
- Support field sales through strong lead generation
- Lead Generation
- Identify prospects through curated databases and develop them in to potential clients for the Sales funnel
- Conduct follow-throughs with potential customers
- Tele / Web Marketing
- Execute digital marketing and tele campaigns as well as targeted activations through focused pitches
- Gather confirmed registrations for mega events through tele-calling and online forms
- Cross-sell/Upsell
- Farm the existing customer base through analytics-driven tactical offers and promotions
- Engage existing clients through discounts and bundled offers for selling other services and products
- Data Entry
- With our certified team of data entry professionals providing unique data entry service to support varied industries with varied complexities
- Customer Support
- With our best in class CSRs, our services range from planning, documentation, product feedback, and technical problem solving, installation, troubleshooting, maintenance, upgrading
Why Us?
